Privacy Policy

1. Information We Collect

Personal Information

• Name and contact information (email, phone number, address)
• Account credentials when you register
• Payment information for purchases
• Shipping and billing addresses
• Communication preferences

Usage Information

• Website browsing patterns and preferences
• Device information (IP address, browser type, operating system)
• Cookies and similar tracking technologies
• Pages visited and time spent on our site
• Search queries and interaction with our content

2. How We Use Your Information

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations and shipping notifications
• Improve our website and services
• Send promotional emails and newsletters (with your consent)
• Personalize your shopping experience
• Prevent fraud and ensure website security
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: Trusted partners who help us operate our business (payment processors, shipping companies, email services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or sale of our business
• With Your Consent: When you explicitly agree to share information

4. Data Security

We implement robust security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information
• Employee training on data protection
• PCI DSS compliance for payment processing

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for personalized advertising
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings or our cookie consent banner.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent at any time

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for 7 years after account closure, while marketing data may be deleted upon request.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy regularly.

11. Contact Us